Monday, April 7 is our first official day at our new Lifesaving Society Ontario - Member Services Centre. While we’re settling in at 475 Cochrane Drive in Markham, we appreciate your patience.
When you arrive at our office, enter through the Lifesaving Society Main Entrance (Unit 11), where a member of our staff will greet you.
Our new location is home to our Training Program and Leadership, Fundraising, LifeguardDepot.com, Lifesaving Sport, Public Education and Research, Operations and Member Services departments.
During our regular business hours (Monday to Friday from 9:00 a.m. to 5:00 p.m.) you’ll find a smiling face to assist you when you arrive. If you’re planning to visit a specific member of our team, we recommend you contact them in advance to confirm if they’ll be in the office.
While you’re at the new Member Services Centre you can:
- Purchase and pick-up orders from the LifeguardDepot.com store
- Receive in-person customer service
- Recertify your leadership awards
- Pick up and drop off rental equipment
All phone numbers and email contact information for staff will remain the same, the only thing changing is the address you visit us at.
Planning your visit
Finding us should be fairly easily. Here is some helpful guidance.
By car
Use your favourite navigation app or trusty paper map to bring you to our nearest intersection at Highway 7 and Woodbine Avenue. Cochrane Drive is on the southside of Highway 7, east of Highway 404 and west of Woodbine Avenue. Follow Cochrane Drive until you reach 475. Our entrances our located toward the back of the plaza. Free parking is available in front of our office.
By transit
York Regional Transit (YRT) offers different options to get to our new location. You can use their website to plan your trip. Here are some route suggestions:
Two-minute walk from stop:
- 24 Woodbine – 3223 @ COCHRANE DR STOP # 3223 for southbound and 3231 @ COCHRANE DR STOP # 3231 for northbound.
Walk east along Cochrane Drive until you reach 475. Our entrances are located toward the back of the plaza.
Fifteen-minute walk from stop:
- Viva Purple – Stop 9734 @ HWY 7 / ALLSTATE for east and westbound
- 001 – stop 6789 @ HIGHWAY 7 / ALLSTATE PKWY for westbound and stop 6788 @ HIGHWAY 7 / ALLSTATE PKWY for eastbound
- 300 business express - stop 6789 @ HIGHWAY 7 / ALLSTATE PKWY for westbound and stop 6788 @ HIGHWAY 7 / ALLSTATE PKWY for eastbound
Walk south on E Valhalla Drive to Cochrane Drive. Then head west on Cochrane Drive until you reach 475. Our entrances are located toward the back of the plaza.
Lifesaving Society Ontario - Corporate headquarters
Our CEO, Finance, Communications and IT departments will remain at a 400 Consumers Road in Toronto. Financial documents and payments will continue to be sent and received with this address. Support for financial matters is available by email or phone at 416-490-8844.
Questions?
As always, our goal is to support you – our members, affiliates and customers. Please reach out to us by email or phone at 416-490-8844 with any questions.