Your order supports drowning prevention

The Lifesaving Society is a self-financing registered charity working to prevent drowning. When you purchase merchandise from us you support Water Smart® drowning prevention education which is funded exclusively by merchandise sales and donations.

We deliver

All items are shipped pre-paid. We ship "best way" via courier or Canada Post, unless you tell us otherwise, to ensure best value to you. Shipping charges will be added to your bill. If you need an estimated shipping cost, please contact us.

We guarantee satisfaction

We will resolve any problem to your complete satisfaction. If you are not happy with your purchase or if there is any problem in the delivery of your order, just call us. We’ll fix it.
Return Policy

Pay us

Individuals can pay by cheque, money order, VISA or MasterCard. We ask customers who have not prearranged credit privileges with us to send payment with their order.

International customers

All prices are in Canadian dollars except as noted. Shipping costs and customs charges that may apply to your country or residence and/or the shipping destination are the responsibility of the customer. Please note, parcels may be subject to inspection by customs authorities and may be opened.

Security & privacy

We take orders by phone, fax, e-mail or mail. You cannot order on-line. You can use the downloadable order form and fax, e-mail or mail it to us.

Because e-mail is not a secure means of sending confidential information, we recommend you do not include your credit card number in an e-mail order. Include your phone number and we’ll call you for your card number.

The Lifesaving Society never sells, rents or shares member or customer lists.

How to Order

By Phone

Call us at 416-490-8844. Talk to real people Monday to Friday between 9:00 a.m. and 5:00 p.m. After hours, our answering machine will gladly record your order.

Affiliate Members

Affiliate members can order on their account, by purchase order or other special arrrangement.

By Email

Send us an email. Please use the downloadable order form as a reference for the information you should include in your order.

Individuals

Please include payment with your order.

By Fax

Download the order form and fax the completed form to 416-490-8766.

If you are having difficulties viewing the order form, try dowloading the Acrobat viewer by using the link below:

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